Terms & Conditions

Welcome to Hermacule! These Terms and Conditions govern your use of our website www.hermacule.com and any related services, products, and content offered by Hermacule (referred to collectively as the "Services"). By accessing or using our Services, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our Services.

1. Use of Services

a. Eligibility: By using our Services, you confirm that you are at least 18 years of age or have legal parental or guardian consent to use the Services. If you are accessing our Services on behalf of a business entity, you affirm that you have the authority to bind that entity to these Terms and Conditions.

b. Account Creation: Some features of our Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and agree to be solely responsible for all activities that occur under your account.

c. Prohibited Activities: You agree not to engage in any activities that may harm, disrupt, or exploit our Services or interfere with other users' experience. Prohibited activities include but are not limited to unauthorized access, data scraping, spamming, or any actions that violate applicable laws or regulations.

2. Product Information and Disclaimers

a. Product Information: All product descriptions, images, and information provided on our website are for informational purposes only. While we strive to ensure the accuracy and completeness of product details, we do not guarantee that such information is error-free or up-to-date. For precise and up-to-date information, please refer to the product packaging or contact our customer support.

b. Manufacturing Defects: Hermacule markets fitness supplements but does not manufacture them. Therefore, we are not responsible for any manufacturing defects or product-related issues. Any claims or complaints related to manufacturing defects should be directed to the manufacturer or supplier of the specific product.

c. Disclaimer of Health Claims: Our fitness supplements are intended to support your fitness journey, but we do not make any claims about curing, diagnosing, preventing, or treating any medical conditions. The use of our products does not replace professional medical advice, and we recommend consulting a healthcare professional before starting any dietary or supplementation program.

3. Ordering and Payment

a. Product Availability: Product availability is subject to change without notice. While we strive to ensure accurate inventory levels, there may be instances where certain products are temporarily out of stock. In such cases, we will notify you and provide alternatives or a refund for the unavailable item.

b. Pricing: All product prices displayed on our website are in the specified currency and do not include applicable taxes, shipping, or handling fees. Prices may change without notice, but such changes will not affect orders placed before the price update.

c. Payment: Payment for products must be made at the time of order placement. We accept various payment methods, including credit/debit cards and other secure payment gateways. By providing your payment information, you confirm that you are authorized to use the selected payment method.

4. Intellectual Property

Trademarks and Copyrights: All trademarks, logos, service marks, and copyrighted materials displayed on our website are the property of Hermacule or their respective owners. You are not permitted to use, reproduce, or distribute any content from our website without prior written consent.

5. Indemnification

You agree to indemnify and hold Hermacule, its affiliates, officers, directors, employees, and agents harmless from and against any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Services or any violation of these Terms and Conditions.

6. Limitation of Liability

To the maximum extent permitted by law, Hermacule and its affiliates will not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of the Services or any products purchased through our website.

7. Rare Cases of Transport Damage

In rare cases of transport damage, if you find the carton box damaged/tampered with or without the Hermacule branded tape, please reject it at delivery (including prepaid orders) and contact us within 3 days of order delivery.

We will resolve the matter. For all claims related to receiving a damaged product, we advise you to share video evidence of unboxing the carton box from all sides and the issue. We may not be able to entertain claims of a damaged product being received without video proof at the time of unboxing.

8. Modifications to Terms and Services

Hermacule reserves the right to modify these Terms and Conditions and our Services at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly to stay informed about any updates.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Your Country/State].

10. Contact Us

For any questions, comments, or concerns regarding these Terms and Conditions or our Services, please contact us at info@hermacule.com.

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, including the disclaimers and limitations of liability mentioned herein.