Privacy Policy

(Last Updated: August 1, 2023)

At Hermacule, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when interacting with our website www.hermacule.com, and our email address info@hermacule.com. By accessing our website or sharing your information, you signify your consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: We may collect personal information that you willingly provide to us during various interactions with Hermacule. This includes but is not limited to, your name, email address, postal address, phone number, date of birth, gender, and any other information you voluntarily provide while signing up for newsletters, making purchases, or contacting us through email.

b. Non-Personal Information: As with many websites, we collect non-personal information automatically when you visit www.hermacule.com. This information includes your IP address, browser type, device information, operating system, and browsing behavior through the use of cookies, web beacons, and other tracking technologies.

2. Use of Information

a. Order Processing: We utilize your personal information to process and fulfill your orders for fitness supplements and related products. This involves confirming your identity, processing payments, and delivering your orders to the specified address.

b. Customer Support: Your personal information enables us to address your inquiries, resolve concerns, and provide you with exceptional customer support. We may also use this information to respond to your comments or feedback.

c. Marketing Communication: With your explicit consent, we may use your email address to send you promotional emails, newsletters, and special offers related to our fitness supplements and brand. You have the option to opt out of receiving such communication at any time by following the instructions provided in the emails.

d. Website Improvement: Non-personal information is used to analyze website traffic patterns, monitor website performance, and enhance user experiences. This data helps us understand user preferences, identify popular pages, and optimize our website's layout and content.

e. Personalization: We may use both personal and non-personal information to tailor the content and advertising displayed on our website to match your interests and preferences.

3. Third-Party Service Providers

a. Trusted Partners: We may share your information with trusted third-party service providers to facilitate and support our business operations. These partners may include payment processors, shipping companies, email service providers, and marketing platforms. However, we ensure that these providers are bound by contractual obligations to adhere to strict privacy and security standards when handling your information.

b. Legal Compliance: In certain circumstances, we may disclose your information if required by law, regulation, legal process, or government request. We may also share information to protect our rights, property, and safety, as well as those of our users or the public.

4. Data Security

a. Security Measures: We employ industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure socket layer (SSL) technology, firewalls, access controls, and regular security audits.

b. User Responsibilities: While we take appropriate measures to protect your data, it's essential to remember that no method of transmission over the internet or electronic storage is 100% secure. You share your information at your own risk. Please ensure that your account credentials and personal information are kept confidential.

5. Cookies and Tracking Technologies

a. Cookie Usage: Our website uses cookies and similar tracking technologies to collect non-personal information and enhance your browsing experience. Cookies are small text files that are stored on your device's browser and help us remember your preferences, track website usage, and offer personalized content.

b. Cookie Management: You have the option to manage your cookie preferences through your web browser settings. You can choose to accept, decline, or delete cookies as per your preferences. However, please note that disabling cookies may affect certain features and functionalities of our website.

6. Children's Privacy

Age Restriction: Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with their information, we will promptly delete it from our records.

7. Changes to the Privacy Policy

a. Policy Updates: We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will provide a prominent notice on our website or via email.

b. Reviewing Policy: We encourage you to review this Privacy Policy regularly to stay informed about how we handle and protect your information.

8. Contact Us

Addressing Concerns: If you have any questions, comments, or concerns about this Privacy Policy or the use of your information, please contact us at info@hermacule.com. We are here to assist you.

At Hermacule, we are dedicated to maintaining complete transparency in our data collection and usage practices, ensuring that your privacy is treated with the utmost respect. We prioritize the protection of your personal information and diligently adhere to all relevant data protection laws.

By using our website and providing your information, you acknowledge that you have read, fully understood, and willingly agreed to the practices outlined in this Privacy Policy. Your trust in us is essential, and we are committed to upholding the highest standards of privacy and security.